Drive training ROI with accountable reinforcement, coaching and measurement

Successful training changes employee behavior - easier said than done.

Before becoming clients, count5 customers were already pretty good at training / communicating change (webinars, emails, classroom/ILT, eLearning, sales meetings, etc.) - yet execution still lagged with their front line and back office employees.

This lag (or lack) of execution was due to an over-reliance on managers to reinforce the change - while some managers had the skills, time and priority to reinforce effectively - others didn't - and results were inconsistent and hard to measure.

Managers feel over-burdened already so expecting consistent, frequent reinforcement across teams or departments is unrealistic and hard to scale.

Q from count5 can help. Q helps managers by automating communications and training reinforcement with their employees using a unique push technology. Q delivers high-frequency, high-impact communications and training reinforcement directly to the employee - and does this WITHOUT corrupting productive time. Q then shows managers alignment gaps so they know who to coach and why.

And Q rolls up individual metrics so you know (by team, by department, by location, by initiative, etc.) when the workforce is aligned with relevant changes and operational priorities; you know where the gaps are; you know who is making a difference; and you quantify the improvements.

What this means for you is better, faster adoption of training because Q is a consistent, measurable and accountable strategy to reinforce across sales teams.

Q drives training and communications ROI.

Find out how.

Q helped Cbeyond win awards for it's training effectiveness - and Q can help you too.